Return Policy
Return Policy
We want you to love what you ordered. If something isn't right, we'll make it right.
30-Day Returns
You have 30 days from the date your order arrives to request a return. Items must be unused, in their original condition, and in the original packaging.
How to Start a Return
- Email us at ironrush941@gmail.com with your order number and the reason for your return.
- Wait for our response — we'll reply within 1–2 business days with return instructions.
- Ship the item back using a trackable shipping method. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Refund Timeline
| Step | Timeframe |
|---|---|
| Return shipping to us | Varies by carrier |
| Inspection & processing | 1–2 business days |
| Refund to original payment | 5–7 business days |
You'll receive an email confirmation once your refund has been processed.
Damaged or Incorrect Items
If your order arrived damaged or you received the wrong item, email us at ironrush941@gmail.com within 7 days of delivery with a photo of the issue. We'll send a replacement or issue a full refund at no cost to you — no return required.
Non-Returnable Items
The following items cannot be returned:
- Items that have been used, worn, or washed
- Items without original packaging
- Items marked as final sale
Questions? Email us at ironrush941@gmail.com. We typically respond within 1 business day.